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Privacy Policy

Introduction

Nbajee is committed to protecting personal data and processing it in compliance with applicable data protection laws. This Privacy Policy explains what data we collect, how we use it, with whom we share it, and the rights you have in relation to your information. By using Nbajee services, you acknowledge the practices described herein and consent to the described processing where lawful.

Data controller and contact

Nbajee is the data controller responsible for your personal data. If you have questions about this Policy or wish to exercise your rights, contact Nbajee through our in‑site live chat or via the official contact channels provided within the Nbajee platform.

What personal data we collect

  • Account information and identity data: name, date of birth, country of residence, and account identifiers.
  • Contact information: email address, postal address, and phone number where provided.
  • Financial and payment data: bank account or card details necessary to process deposits and withdrawals, and related transaction identifiers.
  • Technical and usage data: IP address, device type, browser, operating system, login times, device identifiers, location derived from IP, and activity within Nbajee products.
  • Customer communications: messages to and from Nbajee support, feedback, and survey responses.
  • Compliance data: information required to verify identity and comply with gambling, anti‑money laundering, and other applicable regulatory obligations.

Purposes and lawful bases for processing

  • Provision and management of Nbajee services: account creation, verification, maintenance, transaction processing, and customer support.
  • Security and integrity: protection against fraud, cheating, and other unlawful activity; enforcement of internal policies.
  • Regulatory compliance: adherence to gambling, financial, anti‑money laundering, and tax reporting obligations.
  • Operational and business purposes: product improvement, analytics, risk assessment, and service optimization.
  • Marketing and promotions: sending marketing communications only where you have provided valid consent, or as otherwise permitted by law.
  • Legal bases include contract performance, compliance with legal obligations, legitimate interests in security and operations, and consent for marketing where applicable.

International transfers and safeguards

Personal data may be transferred to jurisdictions outside your country. Such transfers are conducted only where required safeguards exist and in accordance with applicable law. We will ensure that transferred data receives an adequate level of protection or is subject to appropriate safeguards such as contractual obligations and data protection measures.

Data sharing and recipients

  • Service providers: third‑party vendors contracted to perform services on our behalf, including payment processing, information technology, and customer support, under written contracts and data protection obligations.
  • Regulatory and law enforcement bodies: as required by applicable law, regulatory requests, or to investigate or prevent illegal activity.
  • Internal groups: Nbajee personnel who require access to process your data in accordance with their roles and strict confidentiality obligations.

Data retention

Nbajee retains personal data only as long as necessary to fulfill the purposes described and to comply with applicable legal obligations. Data relating to active accounts is retained for the duration of the customer relationship and for a period sufficient to address regulatory, financial, or dispute resolution needs. When data is no longer required, it will be securely deleted or anonymized.

Security measures

Nbajee implements technical and organizational measures designed to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorized access, or disclosure. Measures include access controls, encryption of data in transit, secure storage of information, incident response procedures, and regular security reviews. All Nbajee employees are bound by confidentiality obligations and are trained on data protection requirements.

Your rights

You have the right to request access to, rectification of, or deletion of your personal data, subject to applicable limitations. You may also request restriction of processing, object to processing based on legitimate interests or for direct marketing, and portability of your data in a machine‑readable format where feasible. Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing based on consent prior to withdrawal.

  • Access and obtain a copy of your data.
  • Rectify inaccurate or incomplete data.
  • Delete data where there is no valid legal ground for its continued processing.
  • Restrict or object to processing in applicable circumstances.
  • Portability: receive data in a structured, commonly used format and transmit to another controller where technically feasible.
  • Withdraw consent for processing that relies on consent.

Marketing communications and preferences

Marketing communications are sent only if you have provided valid consent or as otherwise permitted by law. You may withdraw consent or opt out at any time using in‑site controls or by contacting Nbajee through the channels described in the Contact section. Transactions and service messages related to your Nbajee account are not affected by marketing opt‑outs.

Children and minors

Nbajee products and services are not available to individuals under the applicable gambling age in their jurisdiction. We do not knowingly collect personal data from minors. If we become aware of such data, we will take steps to delete it in accordance with applicable law.

Changes to this policy

We may update this Privacy Policy from time to time. When material changes are made, we will provide notice in accordance with legal requirements and, where appropriate, obtain your renewed consent for new processing activities.

How to exercise your rights and contact Nbajee

To exercise any of your data protection rights or to make inquiries about how we handle your personal data, contact Nbajee via the in‑site live chat or the official contact form within the platform. Provide sufficient information to identify your account and specify the data or processing you are concerned about. Nbajee will respond within a reasonable timeframe in accordance with applicable law. If you have a concern about our handling of your data that cannot be resolved directly with Nbajee, you may escalate the matter to the appropriate supervisory authority in your jurisdiction.

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